People across Cumbria and Lancashire are being invited to have a say on the North West Ambulance Service.
England’s Chief Inspector of Hospitals wants the views and experiences of patients and families, ahead of an inspection this week.
They're being encouraged to contact the Care Quality Commission with any thoughts by tomorrow (Monday 23rd May).
The Chief Inspector of Hospitals, Professor Sir Mike Richards, said: “Last year, NHS ambulance services received over 9 million 999 calls resulting in the majority of patients being taken an emergency department or directly admitted to a specialist department such as a stroke or coronary unit. At the same time, nearly 2 million people could be treated at home thanks to the skills of ambulance staff.
“Ambulance services are also responsible for helping to care for over 5 million patient transport service journeys each year for people who need help attending non-emergency pre-planned appointments.
“We need to make sure that ambulance services are safe, caring, responsive and well-led. This inspection will provide people with a clear picture of the quality of their local ambulance service, exposing poor or mediocre service if it exists as well as highlighting where the trust provides good and excellent services.
“If you have recently needed to call out an ambulance in an emergency, or have experience of using the service- we would like to hear from you. This is your opportunity to tell Care Quality Commission what you think, and make a difference to NHS services in the area.”
You can take part here or by email: enquiries@cqc.org.uk